Effective Date: June 2026 Website: www.ninadajala.com
At Ninada Jala, part of GlenMyu Estate in Sri Lanka’s Hill Country, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a booking with us.
1. Information We Collect
Personal details: Name, email address, phone number, and booking preferences when you contact us or make a reservation.
Payment information: Processed securely through third‑party providers; we do not store credit card details.
Website usage data: IP address, browser type, and pages visited, collected via cookies and analytics tools.
2. How We Use Your Information
Booking management: To confirm reservations, provide personalised services, and communicate with guests.
Guest experience: To tailor stays, excursions, and plant‑based dining options.
Marketing communication: To share updates, offers, and cultural immersion experiences (opt‑in only).
Website improvement: To analyse traffic and enhance usability.
3. Cookies and Tracking
Our website uses cookies to improve functionality and measure performance.
You can disable cookies in your browser settings, though some features may not work as intended.
4. Data Sharing
We do not sell or trade your personal information.
Data may be shared only with:
Trusted service providers: For secure payment processing and website hosting.
Legal compliance: When required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, or disclosure.
6. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold.
Correction: Update inaccurate or incomplete information.
Deletion: Request removal of your data, subject to legal obligations.
Opt‑out: Withdraw consent for marketing communications at any time.
7. Third‑Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of these websites.
8. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us directly:
📧 Email: info@ninadajala.com
📲 WhatsApp: 00 94 752 999 272